Employee Assistance Program (EAP)

Employee Assistance Program (EAP)

With over 20 years experience, BHS is committed to providing expert Employee Assistance Program services to function not only as a resource for employees, but also as an invaluable supervisory and organizational tool. With a dedication to EAP core technology and superior customer service, BHS helps generate tangible improvements in human capital, organizational and health care costs.

BHS EAP solutions are customized to the unique needs of each client organization and can encompass the following services:
Dedicated Program Management personnel
24-hour, toll-free access/ TTY accessible/ Over 130 languages accommodated
Customized program transition, implementation & promotion plans
Employee orientation
Supervisory training
Unlimited telephonic consultation for employees & family members
Tip sheets, brochures, articles & resources sent to employees requesting information on a specific topic or issue
24-hour telephonic crisis counseling
Unlimited telephonic supervisory consultation
Face-to-face counseling sessions per problem episode (various session models available ranging from 3-12 sessions )
Care Coordination - Signature case management for all cases
Compliance monitoring & reporting for all supervisor referrals
Web-based services via a dedicated user portal
Ongoing promotional & educational material
Critical Incident Stress Management (CISM) services
Educational workshops
Utilization reporting & trend analysis
Satisfaction survey reports

Research shows comprehensive, high-quality EAPs:
Attract & retain employees
Increase productivity
Decrease absenteeism
Decrease workplace conflicts
Serve as an invaluable management tool for supervisors
Promote member well-being
Help employees proactively resolve personal, work & family problems which may affect job performance or security
Reduce mental health & substance abuse claims, medical claims, prescription drug costs, disability costs & workers compensation claims
Help employees avoid co-pays & deductibles for short term issues

 

BHS Small Business EAP Consortium

Many small business owners believe their organization is too small for EAP and related workplace services. However, employees with personal problems do not confine themselves only to large companies. Regardless of a company's size, employee issues can affect workplace performance and cost money in lost time, wages and increased health care claims. That's why BHS created its Small Business EAP Consortium. Enrollment is easy and offers employees and their household members access to effective, high-quality services at an affordable price.

The BHS Small Business EAP Consortium provides the following services:
24-hours, toll-free access/ TTY accessible/ Over 130 languages accommodated
Unlimited telephonic consultation for employees & family members
24-hour telephonic crisis counseling
Unlimited telephonic supervisory consultation
Tip sheets, brochures, articles & resources sent to employees requesting information on a specific topic or issue
Five (5) face-to-face problem solving sessions per problem episode
Care Coordination for all cases
Compliance monitoring & reporting for all supervisor referrals
Promotional material
Monthly employee & supervisory newsletters
Web-based services via the Small Business EAP Consortium user portal
Utilization reporting
Client satisfaction survey reporting

Optional Program Components:
Member organizations may supplement the Consortium plan by adding other services for an additional fee. Enroll your organization today!

BHS' Small Business EAP Consortium is available to companies with thirty-five (35) or fewer employees.